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Privacy Policy

How ODLC collects, uses, processes and protects your personal information.

Open and Distance Learning Council

Privacy Policy

ODLC is committed to safeguarding your personal information and maintaining the highest standards of privacy, data protection, and transparency.

This Privacy Policy explains how we collect, use, process, and protect user data.

Information We Collect

Personal Information

  • Name
  • Email id
  • Mobile number
  • Postal address and demographic information
  • Date of birth
  • Identification documents (Aadhaar, PAN, Passport, etc.)

Academic Information

  • Enrollment details
  • Educational details
  • Uploaded documents
  • Examination and certification records

Payment Information

  • Payment id
  • Transaction details
  • Billing information

Note: ODLC does not collect or store your card number, CVV, or net banking credentials. All payments are securely processed via Razorpay.

How We Use Your Information

Your information may be used for:

  • Admission and enrollment processes
  • Verification of student identity
  • Creation of student and member IDs
  • Academic communication
  • Assessments, examinations, and certifications
  • Issuing digital certificates, mark sheets, and official documents
  • Compliance with government and regulatory authorities
  • Processing secure online payments

Data Security

ODLC ensures:

  • Encrypted communication channels
  • Secure servers and strict access controls
  • Compliance with the IT Act, 2000 and global data protection standards
  • Protection against unauthorized access, alteration, or disclosure

Sharing of Information

ODLC does not sell, rent, or trade user data.

Information may be shared only with:

  • Razorpay (for secure payment processing)
  • Government authorities (when required by law)
  • Accreditation and equivalency bodies, if necessary
  • ODLC-authorized technical or academic partners

All such sharing is done under strict confidentiality and security controls.

Cookies & Tracking Technologies

We may use cookies to:

  • Enhance website performance
  • Improve user experience
  • Analyze website traffic

Users may disable cookies through their browser settings, but some features may become limited.

User Rights

Users may request:

  • Correction of inaccurate personal information
  • Deletion of data (subject to academic/regulatory obligations)
  • A copy of their submitted information

All such requests can be sent to: support@odlc.ac.in

Data Retention

ODLC retains academic, enrollment, and administrative records for the duration required by:

  • Education regulatory bodies
  • Government norms
  • Accreditation and documentation standards

Changes to This Policy

ODLC may update or revise this Privacy Policy at any time.

Any changes will be posted on this page.

Contact Information

For privacy-related queries or concerns, please contact:

Open and Distance Learning Council (ODLC)

Administrative Office:

15th Floor, Eros Corporate Tower,
Nehru Place, New Delhi – 110019, India

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